- When you arrive on Kauai, Call us at 1 808 335 5309 for directions to our office in Port Allen, Eleele and to reconfirm your reservation. Also, you may want to print out our Kauai map.
- If you need to cancel or reschedule your tour you will have to call our sales office.
- Departure time is promptly one half hour from check-in time please do not arrive late.
- Dress accordingly in beach attire (you will get wet) this is an open ocean tour.
- Bring a Beach bag with sunscreen, towel, a cover-up, camera, film and light footwear for those doing the beach landing.
- We are not responsible for your personal property brought on board.
- We recommend you leave non essential electronics and valuables on shore. Protect your cameras, phones etc that cannot get wet.
- Due to possible bouncy conditions, these ocean tours are not suitable for pregnant women, those with bad backs or serious health concerns, or children under 3 on our catamaran or children under 7 on our rafts.
- We travel exposed ocean waters all tours are at your own risk. Our ocean raft adventures and catamaran tours are safe, fun and exciting adventures and they do require some physical activity. They are geared to outdoor thrill seekers. ALWAYS Listen carefully and follow the Captain and Crew instructions for your safety on board.
- A signed liability release waiver is required prior to boarding.
- Children’s age limits are 7-12 yrs. on rafts and 3 -12 yrs on catamaran. Jr. Rates offered age 13-17 on select tours.
- Tour program and route may vary due to wind & sea conditions at the Captains discretion.
- Prices & tour times are subject to change seasonally.
- Reservations are secured with a credit card # and you will receive a discount off adult fares if you reserve online. You of course may pay however you like when you check in for your tour.
- Our Cancellation Policy : * Parties of 1-7 passengers must cancel or reschedule 24+ hrs prior to tour check in to avoid full charge fee.
* Parties of 8-14 passengers must cancel or reschedule more then 48+ hrs prior to tour check in to avoid full charges.
* Parties of 15 + passengers and exclusive charters must cancel or reschedule 7+ days prior to tour check in to avoid full charge.
NO SHOWS will be charged 100% If you must cancel or reschedule this tour, call us at 1 800 733 7997 ASAP to avoid being fully charged fee.
No refunds will be issued for unannounced pregnancy or health concerns upon check in for tour
- Gratuity is not included in the tour price but greatly appreciated, at your discretion, for your fantastic Captains and Crews!
- Groups of 8 persons and more require a 50% deposit non-refundable within 48 hours of the tour.
- An additional charge of tax and harbor fees will be added to the ticket price.